Privacy Policy
This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of our services.
Welcome to The Moti Mahal Hotel, Ranthambore. We respect your privacy and are committed to protecting the personal information you provide when using our website, contacting us, requesting room information, making a booking enquiry, or using our services.
This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.
1.Information We Collect
Depending on how you interact with our website and services, we may collect information such as:
- Name
- Mobile/telephone number
- Email address
- Address or location information provided by you
- Check-in and check-out dates
- Number of guests
- Room or accommodation preferences
- Booking and enquiry details
- Payment or transaction-related information where applicable
- Messages, enquiries and other information you voluntarily submit
- Technical information such as IP address, browser type and device information
- Website usage information collected through cookies or similar technologies
We only request information that is reasonably required for the relevant enquiry, booking or service.
2.How We Use Your Information
We may use the information provided by you to:
- Respond to enquiries and requests
- Process room or accommodation bookings
- Communicate booking confirmations and updates
- Provide information about our hotel and guest house services
- Assist with Ranthambore safari booking enquiries where such assistance is offered
- Contact you regarding your stay or booking
- Process payments where applicable
- Improve our website and guest experience
- Maintain business and booking records
- Prevent misuse, fraud or unauthorized activity
- Comply with applicable legal and regulatory requirements
3.Communication
If you provide your phone number or email address while making an enquiry or booking, we may use it to contact you regarding:
- Your enquiry
- Booking details
- Check-in or check-out information
- Changes to your reservation
- Important information related to your stay
Marketing communications, where applicable, should be sent in accordance with applicable law and your preferences.
4.Cookies
Our website may use cookies or similar technologies to improve website functionality, understand website usage and provide a better browsing experience.
Cookies may help us remember preferences and understand which pages visitors use.
You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
5.Third-Party Services
We may use third-party services for purposes such as:
- Payment processing
- Website hosting
- Analytics
- Maps and location services
- Communication
- Booking or reservation services
- Safari-related services where applicable
Third-party providers may process information according to their own privacy policies and terms.
6.Payment Information
Where online payment services are used, payment information may be processed by the relevant payment service provider.
The Moti Mahal Hotel does not intend to store complete card details such as full card numbers, CVV numbers or PINs on its website unless specifically required and lawfully implemented through an appropriate secure payment system.
Use the actual wording above only if your technical implementation follows this approach.
7.Information Security
We take reasonable measures to protect information against unauthorized access, alteration, disclosure or misuse.
However, no website or internet transmission can be guaranteed to be completely secure.
8.Data Sharing
We do not intend to sell your personal information.
Information may be shared with relevant service providers, employees, booking partners or authorities when reasonably necessary to:
- Complete a requested service
- Process a booking or payment
- Provide requested assistance
- Meet legal or regulatory requirements
- Protect the rights, safety and security of our guests and business
9.Data Retention
We may retain information for as long as reasonably necessary for booking records, customer service, accounting, legal, security and other legitimate business purposes.
The applicable retention period may vary depending on the type of information and applicable legal requirements.
10.Your Rights
Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction or deletion of certain information.
To make a privacy-related request, please contact us using the details provided below.
11.Children's Privacy
Our website is intended for general use and is not specifically directed toward children.
We do not knowingly request unnecessary personal information from children.
12.Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, technology or legal requirements.
The updated version will be published on this page with the revised Last Updated date.
Contact Us
For questions regarding these Terms & Conditions, bookings or hotel services, contact:
The Moti Mahal Hotel
Ranthambhore Road, Sawai Madhopur, Rajasthan, India
Email: motimahal1933@gmail.com
Phone: +91 99837 17230